Documents
Documents and downloads
Forms, policies and the certification process, in one place.
Application form
Start an application for certification.
Customer acknowledgement and feedback form
Give us feedback on an audit or a certificate.
Customer complaint and appeal form
Raise a complaint, or appeal a certification decision.
Certification process flow chart (F-75)
The certification process in one page.
Quality policy
Our quality policy.
Impartiality policy
How we keep certification decisions impartial.
Confidentiality policy
How we handle your information.
Conditions for use of certification marks
Rules for using the NQC mark and the accreditation mark.
If you need a document that is not listed here, please contact us.
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